Information we collect
When you register and play, we gather identity and contact details, payment references, and the documents required to satisfy age and licensing checks.
We also record technical footprints such as device type, browser version, IP address, and how you move through the site, together with the messages you exchange with our support team.
Certain financial and behavioural details are captured specifically to meet anti-money-laundering and responsible-gaming duties tied to our AGCC licence.
How your information is used
The core reason we process data is to run your account: authenticating logins, settling deposits and withdrawals, and resolving the queries you raise.
We rely on the same information to detect fraud, block underage access, and honour the regulatory reporting obligations placed on a licensed operator.
Promotional emails and personalised offers are entirely optional at Kiwi Treasure Casino; you may switch them off at any time without affecting your ability to play.
Sharing and safeguards
We disclose information only where it is genuinely needed, for example to vetted payment providers, identity-verification partners, and the AGCC when it exercises its supervisory powers.
Every partner is bound by contractual confidentiality terms, and we never sell your personal details to unrelated third parties for their own marketing.
Retention and your rights
Records are kept only for as long as licensing, tax, and anti-fraud rules demand, after which they are securely deleted or irreversibly anonymised.
Subject to local law, you may ask to see the data we hold, correct inaccuracies, or request erasure; we may first need to confirm your identity to protect your account.
Where to find help
- Kiwi Treasure Casino Data Protection team, reachable through the privacy request form in the Help Centre
- Our general customer support channel, available around the clock inside your account
This notice is provided for information only. Where it differs from applicable law or the conditions of our AGCC licence, those binding rules take precedence.
